Terms and Conditions
1. GENERAL PROVISIONS
1.1. These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the “Terms and Conditions”), once they have been approved by the Buyer (by clicking on the “Pay” button when purchasing the goods), shall constitute a binding legal document for the parties, which sets out the rights and obligations of the Buyer and the Seller, the conditions of purchase of the goods and the conditions of payment for the goods, the procedure for delivery and return of the goods, the parties’ liability, and any other provisions relating to the purchase and sale of goods in the www.beautymaster.lt online store.
1.2. The Seller reserves the right to change, amend or supplement the Terms and Conditions at any time, taking into account the statutory requirements.
2. BUYER’S RIGHTS
2.1. The Buyer has the right to purchase goods in our e-shop in accordance with these Terms and Conditions.
2.2 The Buyer shall have the right to withdraw from this Contract, without giving any reason and without incurring any costs other than those provided for in Article 6.22811 of the Civil Code of the Republic of Lithuania, within 14 (fourteen) days from the day on which the Buyer or the person indicated by the Buyer has received the goods. In the event of withdrawal from the Contract, the goods shall be returned to the Seller. The return of the Goods shall be subject to the conditions set out in Clause 8 “Return of Goods” of these Conditions.
2.3. 2.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been used, damaged or substantially altered in appearance.
3. BUYER’S OBLIGATIONS
3.1. The Buyer shall pay for and accept the Goods in accordance with these Conditions.
4. SELLER’S RIGHTS
4.1. If the Buyer attempts to undermine the stability or security of the online shop or violates his/her obligations, the Seller has the right to cancel the Buyer’s registration.
5. OBLIGATIONS OF THE SELLER
5.1. The Seller undertakes to respect the Buyer’s right to privacy and the personal information belonging to the Buyer, as indicated in the registration form, except for the cases stipulated by the laws of the Republic of Lithuania and the “Rules on the Protection of Personal Data”.
5.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer, under the conditions set out in Clause 8 of the Conditions.
5.3. If the Seller is unable to deliver the goods ordered to the Buyer due to important circumstances, the Seller undertakes to offer an analogous or, as far as possible, similar product. If the Buyer refuses to accept an equivalent or similar product, the Seller undertakes to reimburse the Buyer for the money paid, provided that the prepayment has been made.
6. PRICES, PAYMENT PROCEDURES AND TERMS
6.1. The price of the goods in the online shop and in the order form is quoted in Euros including VAT.
6.2. The buyer pays for the goods by bank transfer in accordance with the order. This is a prepayment where the Buyer transfers money to our email account. the shop’s bank account.
6.3. Only after payment for the goods has been received does the parcel start to be formed and the delivery time is calculated from then on.
7. DELIVERY OF GOODS
7.1. When ordering goods, the Buyer undertakes to specify the place of delivery and a contact telephone number.
7.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to take delivery of the goods himself and the goods have been delivered to the address indicated and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to make any claim against the Seller in respect of the delivery of the goods to the wrong entity.
7.3. Goods shall be delivered by the Seller or its authorised representative.
7.4. The Seller undertakes to deliver the Goods to the Buyer in accordance with the time limits specified in the descriptions of the Goods. These time limits shall not apply in cases where the Seller’s warehouse does not have the required goods and the Buyer is informed of a shortage of the goods ordered. The Buyer also agrees that in exceptional circumstances the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately to agree on the delivery of the goods.
7.5. In all cases, the Seller shall be exempt from liability for breach of delivery deadlines if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to circumstances beyond the Buyer’s control.
7.6. At the time of delivery, the Buyer must inspect the condition of the consignment with the Seller or his authorised representative. Once the Buyer has signed the invoice (bill of lading) or other document transferring the consignment, the consignment shall be deemed to have been delivered in good condition. If the Buyer notices that the packaging of the delivered consignment is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this on the invoice (waybill) or other document of delivery and acceptance of the consignment and, in the presence of the Seller or his representative, draw up a free-form consignment damage report. If the Buyer fails to do so, the Seller shall be exempt from liability to the Buyer in respect of any damage to the Goods, provided that such damage is caused by damage to the packaging which the Buyer has not marked in accordance with the procedure set out above.
7.7. In the event that the Buyer, in accordance with 3.2. If the Seller withdraws from the contract of sale under clause 4.1, the Seller shall be liable for all direct costs of returning the Goods to the Seller in respect of the transport charges. The amount of these costs incurred by the Seller shall be deducted from the money paid to the Buyer for the item(s) to be refunded. If the set-off does not cover the Seller’s claim in full, i.e. the Seller’s costs of returning the goods exceed the value of the item(s) to be returned, the Buyer undertakes to pay the Seller the remaining amount within 15 days.
7.8. The delivery price depends on the weight of the goods and is added to the total value of the shopping basket.
7.9. In the event that goods are exported, EXW – “Ex Works” delivery conditions apply to them.
8. RETURNING GOODS
8.1. Returned goods must be fully complete. The Buyer is responsible for the complete assembly and packaging of the goods. If the goods are not complete and properly packaged, the Seller or the Seller’s representative will not accept the goods for return.
8.2. The goods must be returned in the packaging in which they were delivered. The packaging must be intact, clean and properly prepared.
8.3. Goods shall be returned by the Buyer at the Buyer’s own expense, unless the return is due to the quality of the goods.
8.4. When a faulty product is returned, the Seller undertakes to take back the faulty product and replace it with an equivalent product. In the event that the Seller does not have an equivalent product, the Seller shall refund the money paid for the product to the Buyer.
8.5. The Buyer must send the returned goods after informing the Seller, the contact details of which can be found in the “Contacts” section.
8.6. Not exchangeable or refundable:
(a) non-stackable – on-demand goods;
(b) electronic equipment.
8.7. If the Seller does not satisfy the Buyer’s claims in whole or in part, the Buyer shall have the right to apply to the State Consumer Rights Protection Authority:
State Consumer Rights Protection Authority
Legal entity code: 188770044
Vilniaus str. 25, 01402 Vilnius
www.vvtat.lt
9. GUARANTEE OF QUALITY AND DURABILITY
9.1. The characteristics of each item sold in our online shop are generally specified in the description of the item.
9.2. The Seller shall not be liable for the fact that the colour, shape or other parameters of the goods in the online shop may not correspond to the actual size, shape and colour of the goods due to the characteristics of the display used by the Buyer.
9.3. For certain types of goods, the seller offers a guarantee of the quality of the goods for a certain period of time, the specific term and other conditions of which are set out in the descriptions of such goods.
9.4. If, during the warranty period, the Goods are found to be defective, the defects are not the result of improper storage, keeping, display or use of the Goods, and the Buyer has notified the Seller of such defects as soon as they become apparent to the Seller, the Seller shall, at its option, either remedy the defects or, if it is not possible to remedy the defects, replace them with a new Goods.
9.5. The Buyer shall deliver the goods for warranty repairs. The warranty repair period is up to 30 days from the time the faulty goods are received by the warranty service department.
9.6. Where legislation prescribes a period of fitness for use for particular goods, the Seller undertakes to sell such goods to the Buyer in such a way that the Buyer has a realistic opportunity to use the goods before the expiry of the period of fitness for use.
10. LIABILITY
10.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data on the registration form, the Seller shall not be liable for any consequences arising therefrom.
10.2. The Buyer is responsible for the transmission of his/her login data to third parties. If the services provided are used by a third party who has logged into the online shop with the Buyer’s login details, the Seller shall consider this person as the Buyer.
10.3. The Seller shall be exempt from any liability where the loss is caused by the Buyer’s failure to read these Terms and Conditions, despite the Seller’s advice and obligations, when given the opportunity to do so.
10.4. If the Seller’s online shop contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information or activities contained therein and does not maintain, control or represent such companies and persons.
10.5. In the event of damage, the party at fault shall compensate the other party for direct damages.
11. FINAL PROVISIONS
11.1. These Rules are drawn up in accordance with the legislation of the Republic of Lithuania.
11.2. Relationships arising under these rules are governed by the law of the Republic of Lithuania.
11.3. Any disagreements arising from the application of these Rules shall be settled by negotiation. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
